Question 1

How does the timing system actually work?

Accepted Answer

DeathNote uses a simple but bulletproof timing system: You set a check-in interval (30 days for free users, 7-365 days for paid), and we send reminders 80 hours before your deadline. If you don't respond, your messages are automatically delivered. We've implemented race condition protection, database health checks, and comprehensive production testing to ensure maximum reliability.

Question 2

How secure are my messages and personal data?

Accepted Answer

Your messages are protected with enterprise-grade security: encryption at rest and in transit, Row Level Security in our database, and zero admin access to your private content. Even we can't read your messages without your permission. Our system uses Supabase (PostgreSQL) with TLS 1.3, comprehensive audit trails, and third-party security monitoring.

Question 3

What if I'm traveling or can't check in on time?

Accepted Answer

You get 80 hours advance warning before any messages are sent, and you can check in from anywhere with internet access. The system includes multiple reminder emails, mobile-friendly check-in process, customizable intervals for paid users, and grace periods for technical issues.

Question 4

Can I trust that DeathNote will actually deliver my messages?

Accepted Answer

Yes. DeathNote maintains enterprise-grade reliability through our comprehensive testing architecture that validates all critical system components, achieving 100% test success rates across database security, API endpoints, third-party integrations, cross-browser compatibility, real user workflows, and accessibility compliance. Our multi-layered approach includes automated production testing, external monitoring with UptimeRobot, daily automated backups, and professional email service with proven delivery rates.

Question 5

How do memorial pages work for loved ones?

Accepted Answer

When your messages are delivered, recipients receive a private email with your final thoughts. A respectful memorial page is automatically created at deathnote.ai/username to honor your memory. These dynamic pages are our first implementation of personalized memorial experiences, featuring comprehensive PII protection with 70+ sanitization patterns to ensure no personal information, passwords, or sensitive data is ever made public. Memorial pages become a dignified digital space where people can remember you and see the love you left behind.

Question 6

How do I get started with creating my digital legacy?

Accepted Answer

Getting started takes just minutes: Sign up with your email, invite contacts, write your messages using our rich editor, and set your timing. Free users get 1 recipient and 30-day intervals. Paid users get unlimited recipients and customizable intervals (7-365 days).

Question 7

How do you ensure DeathNote's systems are secure and reliable?

Accepted Answer

DeathNote uses a comprehensive unified testing framework that validates every critical system component in production. Our testing covers database security with Row Level Security policies, API endpoint authentication, third-party service integrations, security headers, and production page accessibility. We achieve 100% test success rates across 58+ validation scenarios, ensuring enterprise-grade security and reliability for your digital legacy.

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